FAQ Print

1. What is U Live Symposium?

Organised by U Live, U Live Symposium is our signature annual event recommended for 50 years and
above. It is back in its 8th year to empower the active agers to lead a Happy, Healthy, Productive and
Purposeful life.

We are pledging to get you better informed and empowered with knowledge on the usage of
various technologies effectively and safely. Minimize your fears and move forward together towards
a Singapore smart nation. Join us, and be enlightened how technologies around you can add
convenience and ease to your daily lives.

2. When is the event happening?

When: 26 November 2017 (Sun), 9am – 4pm

Where: Begonia @ Downtown East, Pasir Ris
1 Pasir Ris Close, Singapore 519599

3. When can I buy the ticket for the event?

Ticketing starts from 19 September onwards and closes on 24 November 2017.
Early Bird deal is available from 19 September to 9 October 2017, unless otherwise mentioned.

4. How do I register for the event?

a) Online
Participant can register via APACTix.
Visit www.apactix.com to purchase tickets online – search for U Live Symposium 2017

b) Phone
Hotline: +65 3158 8588
Operation Hours:
Monday to Saturday – 10am to 8pm
Sundays and Public Holidays – 12pm to 8pm

c) Box Office
Singapore Indoor Stadium
Address: 2 Stadium Walk, Singapore 397691

Operation Hours:
Monday to Saturday – 10am to 8pm
Sundays and public holidays – 12pm to 8pm

d) SingPost Outlets
All SingPost retail outlets

Find out more on locations and operation hours of SingPost outlets: Click Here

5. How much is the ticket fee?


*NTUC Member refers to those with valid NTUC Plus! Card (see below image) that comes with
annual subscription fee of $117. NTUC Member is required to present his/her NTUC Plus! Card when
purchasing ticket from SingPost outlet, Box Office and during registration to qualify for LinkPoints.

*LinkPoints will be credited within 30 days after verification of attendance on 26 Nov 2017. NTUC
Members will need to present their NTUC Membership card during registration.

6. What can I expect to see at the event? Is there any activity that I can join for free?

There are three highlights at the event:

Practical Learning on Everyday Technology
Through a peer learning setup, learn how to use your smartphone for daily lives without disclosing
sensitive information and ensure your privacy is protected.

Hands-on Technology Learning to Enhance Living
Practise and apply technology such as cashless payments, trying out a self-checkout machine to buy
groceries, tracking your phone data usage, even accessing your own health records!

Fun with Future and Latest Technology
Be amazed by the latest technology like 3D doodling and VR experience as you try them out for
yourself!
All activities are exclusive to ticket holders.

7. What will I receive as a registered participant?

Participant who purchased the ticket will receive an Event Pack worth over $20! Paid ticket holder is
also entitled to exclusive activities as identified above.

8. What is the programme schedule?

Time

Event Happenings

Venue
(Begonia Terrace)

8.00am

Registration Starts*^

*Registration includes a FREE Breakfast Set
^Receive a Mystery Gift when you show your free pre-downloaded Nestia App


Level 2 @ Aster 3

8.30am – 4.00pm

*Tech Learning Zone Starts

Level 1

9.00am

Arrival of Special Guest: Mr Tan Kok Yam

Head, Smart Nation Programme Office, Prime Minister’s Office, Singapore

Welcome Address by Mr Tan Kok Yam

Level 2 @
Cassia Room 1& 2

9.15am

Key Talk(I) by Mr Derek Gooh, Ministry Chief Information Security Officer, Government Technology Agency (GovTech)
Ransom ware, Privacy & Security Settings and Identifying Threats

Level 2 @
Cassia Room 1& 2

10.00am

End of Key Talk(I)

Level 2 @
Cassia Room 1& 2

10.00am – 11.45am

Classroom Learning Session 1

Level 2 @
Cassia Room 1& 2

11.45am – 12.00pm

Break Time for Participants
(Optional) Participants can tour & interact in Tech Learning Zone

Level 1

12.00pm

Arrival of Special Guest: Mr Heng Chee How

Senior Minister of State, Prime Minister’s Office

Deputy Secretary-General, NTUC

Welcome Address by Mr Heng Chee How

Level 2 @
Cassia Room 1& 2

12.10pm

Key Talk(II) by National Crime Prevention Board (NCPC) and Singapore Police Force (SPF)
Identifying Scams and Being Safe Online

Level 2 @
Cassia Room 1& 2

12.30pm

End of Key Talk(II)

Level 2 @
Cassia Room 1& 2

12.30pm – 1.00pm

Break Time for Participants
(Optional) Participants can tour & interact in Tech Learning Zone

Level 1

1.00pm – 2.45pm

Classroom Learning Session 2

Level 2 @
Cassia Room 1& 2

* Ongoing Happenings @ Tech Learning Zone

4.00pm

End of Event

9. How can I get to Downtown East?

By Bus
3, 4, 6, 12, 17, 21, 89, 354, 358

By Train
Alight at Pasir Ris MRT Station (EW1) – Just a 10-minute walk from the station.

You may also take any bus mentioned above, alight after a stop from the station.

By Car
If you are traveling from Pasir Ris Drive 8, you will turn right into Pasir Ris Drive 1. Cruise along Pasir
Ris Drive 1 and turn left to Pasir Ris Drive 6. Travel along Pasir Ris Drive 6 and you will reach
Downtown East

If you are traveling from Loyang Ave, you will be connected to Pasir Ris Drive 3. Travel along Pasir Ris
Drive 3 and you will reach Downtown East. Traffic along Pasir Ris Drive 3 can be heavy at times.

If you are traveling from Elias Road, you will be connected to Pasir Ris Drive 3. Travel along Pasir Ris
Drive 3 and you will reach Downtown East. Traffic along Pasir Ris Drive 3 can be heavy at times.

10. Who should I contact for other enquiries about the event?

Please contact APACTix at 3158 8588, 10am – 8pm (Mon to Sat) and 12pm – 8pm (Sun & PH).

(Information is updated as of 18 September 2017)